Contact our team

If you need help with account-related issues, withdrawals, payment methods, bonus balance, free spins or technical concerns, our support team is ready to assist. Contact us for questions about deposits, verification, live betting or general feedback and we’ll guide you through the steps. Reach out via live chat, email or phone for fast, practical help with your account, payments or site access, including casino and sportsbook sections.

Department	Contact
Customer support	[email protected] (live chat, email)
General enquiries	[email protected] (email replies within 24 hours)
Affiliate enquiries	[email protected] (partner team)
Phone	+1 604 293 4817 (English)
Working hours	Live chat 24/7; Email Mon-Fri, 09:00-18:00

Email assistance

Email is the preferred way to reach our team for detailed requests, account issues, or any case that needs documents or explanations. When you write, use a clear subject line and include up-to-date contact details and your account ID to speed handling. Send messages to [email protected] and attach any relevant files to avoid back-and-forth delays.

Contact Form

Name

<label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" required rows="6" placeholder="Write your message..." style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="background:#0b6cff;color:#fff;padding:10px 14px;border:none;border-radius:4px;font-size:15px;cursor:pointer;">  Send message</button>

Response Time

Our support team aims to respond promptly. Most inquiries are answered within one business day, and simple requests like account help or payment questions are usually handled faster. More complex issues - such as identity verification, disputed transactions or technical investigations - can take longer depending on the case. We appreciate your patience and will keep you updated while we review your request.

Feedback

We welcome your feedback, suggestions, and ideas to improve our site. Please share what you liked, what could be clearer, or any feature you'd like to see. All submissions are reviewed carefully by our team and help shape updates to enhance the service and user experience. Send comments via the on-site feedback form or email to [email protected].